Troubleshooting: When your computer
seems to have a mind of its own and it is not playing nice, give Bay Town
Networks a call and we'll troubleshoot your possessed PC.
If you are experiencing PC hardware or
software issues our Certified Computer
Specialists will come to your home to
diagnose the problem and make
recommendations to resolve the issue(s).
In some case's we will take the PC back to our
repair shop for further analysis. If
final analysis determines that your PC has
been infected with a viruses or spyware,
additional charges apply for removal of
viruses or spyware.
- Up to 2 hours of PC
hardware/software diagnostics and
- Documentation of problem found
and recommendation of resolution
fees will apply for troubleshooting
after the first two hours and actual
repair. Replacement parts and
software service not included.
|Is your PC reacting sluggishly and
not performing the way it should?
Getting pop-ups, unexplained web sites
or other strange computer behavior?
Your PC may have been infected with a
virus or spyware.
- We will run an Antivirus
scan of your entire hard drive
in DOS mode so viruses can not
hide in your systems memory.
- Remove or repair the
- Recommend way to help
prevent future infections
Note: Software not included.
If it is determined that the virus or
spyware has severally impacted your
system to the extent that it can not be
removed our Computer Specialists will
recommend a full system reinstall.
Additional fee will apply see
Windows Installation +
services. However, you will
receive a $125 credit towards our
Microsoft Windows Installation +
software service if you decide to move
forward. Also, see our
information on how to help prevent virus
and spyware infections.
|Is your wireless DSL/Cable
high-speed Internet connection
secure? Does your wireless
DSL/Cable router drop your signal?
- Analyze your wireless
security and DSL/Cable router
- Configuration of DSL/Cable
router settings -
Username/Password, SSID and
- to encrypt your network.
This will secure your wireless
signal protecting your data from
rogue intruders that lurk around
your neighborhood and on the
All DSL/Cable subscribers
are responsible for the activity that
is conducted using their DSL/Cable
service that is provided by their
ISP. In other words, if
your wireless DSL/Cable signal is
not secure rogue intruders that lurk
around your neighborhood may be
using your wireless DSL/Cable
Internet connection of conduct
illegal activity such as;
Hacking into your PC to gain
access to your personal and
financial data for identity
Run Internet scams
Kiddy Porn downloading/uploading
Illegal music downloading/uploading
Illegal movie downloading/uploading
If the image below depicts the
status of your wireless network or
you are unsure of your security
US TODAY (925) 699-1679.
Note: Hardware not included.